Certified Nursing Assistant (CNA)

Role Overview

Core member of the clinical care team by providing essential support with activities of daily living (ADLs) including bathing, dressing, grooming, toileting, and mobility. Assist licensed nursing staff by monitoring vital signs, reporting changes in resident condition, and documenting care to ensure comfort and safety.

Key Responsibilities

• Assist residents with morning routines and mobility
• Record vital signs and intake/output as directed
• Support residents during meals and activities
• Report health concerns to the nursing team

Licensed Vocational Nurse (LVN) / Licensed Practical Nurse (LPN)

Role Overview

Deliver direct nursing care under the supervision of an RN or physician. Administer medications, perform basic medical procedures, and maintain accurate documentation. Serve as a key liaison between the care team and residents’ families.

Key Responsibilities

• Review and implement care plans and medication schedules
• Administer medications and treatments (e.g., wound care)
• Document care provided and collaborate with CNAs and RNs
• Communicate resident updates to families and caregivers

Registered Nurse (RN)

Role Overview

Lead the clinical care team by conducting assessments, developing and overseeing care plans, responding to emergencies, and ensuring compliance with healthcare regulations. Supervise and mentor CNAs and LPNs.

Key Responsibilities

• Conduct patient rounds and review assessments
• Provide skilled nursing care and crisis intervention
• Communicate with physicians, families, and interdisciplinary teams
• Maintain clinical documentation and lead team coordination

Caregiver / Personal Care Aide

Role Overview

Offer non-medical support to residents, including help with personal hygiene, mobility, and companionship. Provide emotional support and promote overall well-being.

Key Responsibilities

• Assist residents with daily routines and mealtimes
• Provide companionship and observe resident behavior
• Help with transfers and light household tasks
• Report any changes or concerns to supervising staff

Life Enrichment Coordinator / Activities Director

Role Overview

Design and implement engaging activities that promote residents’ cognitive, physical, emotional, and social well-being. Coordinate events, outings, and holiday celebrations.

Key Responsibilities

• Plan daily activity programs and prepare materials
• Lead arts, music, exercise, or group games
• Encourage resident participation and feedback
• Adjust activities based on resident needs and preferences

Dietary Aide / Nutrition Assistant

Role Overview

Support food service operations, ensuring meals are served according to dietary needs and resident preferences. Maintain cleanliness and assist with meal presentation.

Key Responsibilities

• Set up trays and dining areas
• Serve meals and beverages to residents
• Clean kitchenware and maintain food safety standards
• Report dietary concerns or requests to the dietary manager

Housekeeper / Environmental Services Technician

Role Overview

Maintain a clean, sanitary, and welcoming environment by performing routine cleaning, disinfecting, and housekeeping tasks. Contribute to infection control and resident comfort.

Key Responsibilities

• Clean resident rooms, bathrooms, and common areas
• Replace linens and stock supplies
• Respond to special housekeeping requests
• Report maintenance issues or safety concerns

Maintenance Technician

Role Overview

Ensure facility operations run smoothly through routine maintenance and repairs of systems including HVAC, plumbing, electrical, and structural components.

Key Responsibilities

• Perform inspections and address repair needs
• Respond to maintenance work orders
• Assist with safety checks and equipment upkeep
• Document tasks and ensure regulatory compliance

Medication Technician / Med Aide

Role Overview

Administer medications to residents in accordance with physician orders and facility protocols. Monitor for side effects and maintain accurate medication records.

Key Responsibilities

• Dispense scheduled medications throughout the day
• Monitor residents for adverse reactions
• Record medication administration details
• Coordinate with nursing staff regarding medication-related concerns

Admissions Coordinator / Resident Services

Role Overview

Facilitate the admissions process, coordinate resident move-ins, and serve as a primary contact for families. Ensure compliance with admission documentation and care planning.

Key Responsibilities

• Respond to inquiries and schedule tours
• Guide new residents through the intake process
• Communicate with care teams regarding new admissions
• Maintain accurate records and family communication

Business Office Manager / Administrative Support

Role Overview

Manage the financial and administrative operations of the facility, including billing, payroll, human resources, and reception. Provide organizational support to the leadership team.

Key Responsibilities

Assist with compliance reporting and administrative tasks

Oversee resident accounts, invoicing, and payroll

Support HR functions such as onboarding and record-keeping

Greet visitors and manage front desk communications